How much is shipping?
Standard Australian tracked shipping is $12.00 AUD for product subtotals under $99, and free on orders $99 and over. Express shipping is $18.00. International rates are calculated automatically at checkout.
Where can I see my orders?
Sign in to your account to view orders associated with your account. Keep your order confirmation for reference.
Open my account →Can I return an item?
See our returns page for faulty-item guidance and how to prepare a return enquiry.
Returns & refunds →Where are your certificates?
Our quality page explains the information currently available. Verified certificates have not yet been published.
How do I contact you about an order?
You can contact Elavenza Wellness (ABN 48 447 602 072) based in Brisbane QLD 4051, Australia. For order enquiries or support, please visit www.elavenza.com.au or email our care team with your order number.